Achieved a 96% success rate in enhancing social media visibility and engagement for Webtribe Limited (Jambopay), significantly elevating the brand's online presence and fostering meaningful connections with the target audience.
Consistently provided exceptional customer service and maintained high customer satisfaction ratings throughout various roles, such as Customer Service Representative at Multichoice Kenya Limited and Back-Office Support at Carepay Limited (M-TIBA).
Acknowledged for linguistic proficiency in translating diverse materials, including technical, medical, and legal documents, with precision rates exceeding 95%.